Payment lost

[Ballex]

I tried to buy x22, I used the main page to buy a premium cheat. The dead by daylight. And the site declined my card. I called my card to fix the issue and they said it's not the card, its the site rejecting it. I tried a few times and no luck. I woke up the next morning and got charged 2 times for 50.25 the price of 1 month premium. And no active sub. I see now that I have to enable 3d secure for hipay. Can anyone help me with that because I couldnt find that out. I contacted hipay about my money and they said they cant help until the merchant issues an report not the client. I have all the convo logs with hipay. I just want the cheat.

[x22]

I tried to buy x22, I used the main page to buy a premium cheat. The dead by daylight. And the site declined my card. I called my card to fix the issue and they said it's not the card, its the site rejecting it. I tried a few times and no luck. I woke up the next morning and got charged 2 times for 50.25 the price of 1 month premium. And no active sub. I see now that I have to enable 3d secure for hipay. Can anyone help me with that because I couldnt find that out. I contacted hipay about my money and they said they cant help until the merchant issues an report not the client. I have all the convo logs with hipay. I just want the cheat.
I don't know why you get charged on rejected payments, but you are not the first one reporting this.
Anyways, hipay will refund you automatically.
All i can see is rejected transactions from you (no 3D secure).

[JohnnyWalker]

Its because HiPay doesnt precheck if the payment requirements are fully fulfilled or not.
But they will reimburse that within 10 working days (2 weeks).