Hello, I used globalcash payment to purchase, failed

[lovercat]

This is my payment information
https://shop.x22cheats.com/attachment.php?attachmentid=7022&stc=1
The money has been deducted, but it indicates that the purchase failed, but the money has not been returned to my account

Basic information
Transaction period Transaction type Status Transaction amount
2020-04-29 01:53 Transaction Unpaid 193.90 CNY
（24.86EUR）


Transaction information
Transaction area Transaction area time Merchant
FRA 2020-04-28 19:53 HIPAYWALLET.COM PARIS LA DEFE FRA


Order information
GlobalCash reference number Merchant order number
202004290153560033161569 161647033

[Amduscia]

I guess you tried paying with your Credit Card. 3-D Secure has to be enabled for your cc and you have
to use it during the payment process, otherwise it fails. HiPay will refund your money within 14 dass.

[lovercat]

蒂尔先生，等待14天。对？

[MouKanga]

I must ask you to speak english with us.

Else use this section: https://shop.x22cheats.com/forumdisplay.php?384-%26%2339044%3B%26%2321806%3B%26%2337096%3B%26%2320 013%3B%26%2325991%3B%26%2329256%3B