View Full Version : Payment help
heymanjack
May 10th, 2020, 03:42 PM
My payment was rejected by HiPay but money was deducted from my account
Amduscia
May 10th, 2020, 03:47 PM
3-D Secure has to be enabled for your credit card, otherwise the payment fails.
We do not have your money, HiPay has it. They'll refund it within 14 days.
heymanjack
May 10th, 2020, 03:48 PM
3D secure is enabled for my card. I literally used it to buy something else that requires 3D secure.
MouKanga
May 10th, 2020, 03:53 PM
Then please contact HiPay or your Bank, our Payment system is automatic. If the money would've reached us your sub would've been directly added.
heymanjack
May 10th, 2020, 03:55 PM
How can I contact HiPay?
Semaphore
May 10th, 2020, 04:37 PM
How can I contact HiPay?
https://hipay.com/en/contact-us
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