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nvrkc
July 27th, 2020, 07:40 PM
hey all

i paid with hipay but the purchase failed

it was still charged to my card

do i still get a license? can you give me a refund manually?

Murkyy
July 27th, 2020, 07:42 PM
Its automated x22 cant do anything u will recive ur money within 14 days

nvrkc
July 27th, 2020, 07:42 PM
thanks bro

Amduscia
July 27th, 2020, 07:42 PM
It failed because you don't have 3D-Secure for your credit card enabled.
We do not have your money, HiPay has it and will refund it within 14 business days.