my payment rejected

[fengxiangzx]

Hello,my payment with mastercard get rejected,I didnt receive the refund, please check it out, thank you!
https://shop.x22cheats.com/attachment.php?attachmentid=7084&stc=1

[Semaphore]

i assume you did not have 3D Secure enabeld, you will get your money back in aprox. 14 days

[fengxiangzx]

It has been more than 14 days, why did I not receive a refund

[Semaphore]

not realy been 14 business days