Money taken from my account but no status update? (Diamond)

[ywest]

Paid for diamond but no status update or access? Please help

[Prozac SK]

probably your payment is processing.. contact Moderators with Payment Details or check your Inbox where should be located payment details if your purchase was complete

[Semaphore]

if you used HiPay you forgot bout 3D-Secure, 7-14 days your money will be refunded

[dav397]

I have the same.. I payed for CS:GO 1month 18€, my money was taken but i didnt received the hack.. What should i do now? Its so sad :'(

[MouKanga]

The same as above was told by Xyos.