Rejected but charged twice

[bobyboye]

I tried to buy your cheats but my payment is getting rejected, but it still ends up coming out of my bank. Can you try to refund me please.

[Amduscia]

I guess you tried paying with your credit card via HiPay?
In that case, we do not have your money, HiPay has your money and will refund it within 14 days.

Your payments did fail because you do not have 3D-Secure for your credit card / didn't use it during the payment process.

[bobyboye]

Can I contact my bank to receive the refund faster?

[bobyboye]

Is it possible I can receive my refund faster if I call my bank?

[bobyboye]

nvm i went to hipay faq https://support.hipay.com/hc/en-us/articles/360003423479-Cancelled-or-failed-transactions-were-they-actually-debited-and-when-will-they-be-refunded-