Please help someone! My payment is stuck!

[krantikari]

I purchased 1 month sub without mastercard securecode and the money was deducted from my account but I haven't got it back it's been 10 days a moderator said it will be refunded back automatically I am worried please help !

[Semaphore]

Just wait the other 4 days also keep in mind 14 Business days

[krantikari]

It has been over 14 days please help my money is still stuck ! please help