Paid with mastercard but never got role

[d0ubt]

Hey I just paid for one month of cold war but i never received my role? I can provide any info needed
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[Semaphore]

i assume you payed via HiPay if yes then it might be cause you forgot to use 3D Secure, however the money will be refunded in about 14 days

[d0ubt]

Okay thank you! Time to try this again LOL