Still no product

[Skillzfinest1]

I paid for the product the money was was taken out not pending fully withdrawn and I have yet to get my product? Admin someone please help

[Murkyy]

What payment method u used? if u used hipay it could be that ur payment got rejected and u get urr money back within 14 days

[Skillzfinest1]

What payment method u used? if u used hipay it could be that ur payment got rejected and u get urr money back within 14 days



Debit it came out my card as it went through

[Murkyy]

yea than u most likely got rejected? u have 3d secure enabled? however u get money back within 14 days

[Skillzfinest1]

That’s weird why would it reject it and still take payment ?

[HotboxTheBong]

2-14 business days for refund probably. its to prevent the 12 year olds from using their moms credit cards as well as since you provided the 2nd indentity verification from the "3d secure" to make sure the OWNER of the card makes the purchase

[Myrex]

I paid for the product the money was was taken out not pending fully withdrawn and I have yet to get my product? Admin someone please help

Hello, you probbably don't have 3D secured enabled that's why it got rejected. The money will be refunded in around 14 business days.


Do you have any further questions?

[x22]

Some banks lock the money of the transaction as pending during the payment process. When you don't validate the 3D Secure, the transaction will still be pending untill it expires. When it expires, the funds will be unlocked.

[xs1]

hey

i buy the hack an i cannot download it
can u please help me ?

[Semaphore]

hey

i buy the hack an i cannot download it
can u please help me ?

please open next time your own thread.

We had a problem with Server/Client sync wich should be resolved now. However if your still unable to login via the Client write a PM to MouKanga with the following infos:
- Username
- Payment ID
- Payment Mail
- Subscription that got bought