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Churros18
January 18th, 2011, 04:14 PM
So nearly 14 days ago C&B wrote me the message, that the money is transfered. But I still have no acces to the VIP Section. The money must be there !!!!
Maybe the problem is, that the money was first charged back. And I got this message

Quote:
Item: 4b6c4282567eb205340f20a65bb29dd6
Product: CoD:BO Cheats - xInstantHook v2.0 ©
Subscription: 3 Months
Price: 20.00 EUR
Payment Method: Click and Buy
We are sorry, but your payment has been refunded.

Do not reply to this message, this is an automatic message.

Best Regards,
x22cheats.

But than I transfered the Money to Click and Buy.

Thanks

ch4rL1e
January 18th, 2011, 04:58 PM
" We are sorry, but your payment has been refunded. "

oO there you see it

Churros18
January 18th, 2011, 05:00 PM
Yes it was refunded.
But Click and Buy wrote me that I have to pay it or the gave it to a Inkasso Office.
So I payed after.
And than C&B wrote the message that x22 got the money.

x22
January 18th, 2011, 05:03 PM
can you give us a screenshot of the transaction?

Churros18
January 18th, 2011, 06:53 PM
It is payed. Have a look again.

Churros18
January 18th, 2011, 06:56 PM
Like I said it was charged back first, but than I transfered the money to C&B.
And If you know how C&B works you can see that it is payed !!!!
You have to look at the Status:
Abgewiesen = didn´t work
Abgeschlossen = finished (It worked)

So: - 20 Euro for x22 = Abgeschlossen.

theone
January 18th, 2011, 06:57 PM
It is payed. Have a look again.

Hmm yes, the 20 EUR added is from your bank account?
x22 doesn't speak german though. :D

zurückgewiesen means rejected right?
It's all a bit dubious.

Staff can probably check the transaction numbers and sort you out.

soulstar
January 18th, 2011, 07:21 PM
And here also :


1535


Just a small hint. Your money has been refunded and C&B already transfered it back to your bank account.

There is no need of a discussion about your customer status, since you wont get it, unless you really pay for it.

Churros18
January 18th, 2011, 07:30 PM
It was refunded yes.
But what do you think C&B do in this case ?
Chillin ? No mate sorry.
They wrote me repeated reminders.
So I had to pay, because oterwise they gave it to a debt collecting agency.
So I payed the whole money including the fees from C&B because it was charged back.
Can someone look @ it who speaks German ?
The money is payed !!! I payed more than 40 Euro with those recharge fees.
What else do you want ? A print of my online banking ? Tell me.
But this situation is unacceptable.

theone
January 18th, 2011, 07:31 PM
soulstar speaks german

soulstar
January 18th, 2011, 07:33 PM
I am German and I had a look at your transactions on the screen and there is the money that was sent to us, but it has been refunded. So this is not our deal anymore. We dont have any money from your side.

Churros18
January 18th, 2011, 07:33 PM
Is there a way where we can speak ? Ts or something ?

soulstar
January 18th, 2011, 07:35 PM
No, I wont talk to you about this. Talk to c&b about your problem. We dont have your money!

Churros18
January 18th, 2011, 07:49 PM
Just count the Money :
-7,50 EUR (Mahngebühr)
-15,00 EUR (Rückbuchungsgebühr charge back fees)
-20,00 Euro Digital Soft Code (x22) !!!!!!!!
= 42,50

Than look @ the money which I transfered (Gutschrift) = 42,50 Euro

soulstar
January 18th, 2011, 07:55 PM
It says that 42.5€ have been resended to your bank account.

So obviously you got the money back.

Churros18
January 18th, 2011, 08:08 PM
And why is my balance 0,00 Euro ?
Do you think they resign of their fees ?
It Says - 20 Euro Zahlung an Digital Soft Code abgeschlossen !!! Otherwise there would stand zurückgewiesen. And Look at the Dates. The mail is from the 11. Jannuar. It says the money is payed. The day when I transfered the 42,50 Euro to C&B
Now look at the other dates !!! Longer ago or ?!

Churros18
January 18th, 2011, 08:10 PM
If it would be resendet to my bank account my C&B account must be -42,50 Euro !!!

soulstar
January 18th, 2011, 08:23 PM
No, your c&b account wouldnt show -42,5€ if the money was resent to your bank account. 0€ is correct.

Just learn how those things work. You got your money back, so dont try to fool us.

Churros18
January 18th, 2011, 08:37 PM
1537

Sorry I just see the -42,50 which I transfered to C&B I can´t see + 42,50 from C&B to my bank account. And if they transfered the money to my bank account the money must be there it´s more than a week ago. But maybe C&B is so slow, that the money is still on his way. So let´s wait 1-3 days and look...

luc0z4d3
January 18th, 2011, 10:48 PM
Lol, it says 42.50-, meaning money was taken OUT of it, it isnt your current balance. It shows 42.50- because it is in your bank account, NOT your click and buy funds

x22
January 18th, 2011, 11:42 PM
i found your payment, you will get activated.

Churros18
January 19th, 2011, 12:05 AM
Thank God !!!!!!!!!!!!!!!!!
Like I said.
Thank you very much.
See guys I was right... there still some honest people in the world...

soulstar
January 19th, 2011, 12:09 AM
From the screenshots you gave us, you obviously didnt pay :)

But x22 has more access to the system, so he can help you better with such things.

Anyway, welcome to the community :)

Thread closed