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View Full Version : Please help! paid but not confirming?



freddy10
May 28th, 2011, 05:01 PM
Hi Admins ,

I have paid using click and buy and the payment has gone through...

but on the second part when it wants my information , it wont let me proceed it keeps telling me my info is INVALID?

my order id is :


'ce369049f9203dcc4e1ec4d1ddae4f05

please can you help me i have paid and wana use instant hook!!

thanks!

x22
May 28th, 2011, 05:22 PM
the payment failed.

freddy10
May 28th, 2011, 06:11 PM
no it never failed , after step one it was charged from my card , then it asked for additional information which it said was invalid....must i show you the deduction from my bank account?? it is gone from my account...? any way i can show you?

either way something has gone wrong here......

there are no contact details on the website either???

soulstar
May 28th, 2011, 06:14 PM
x22 can simply check it on the Click&Buy account and you can also see it on your C&B account. Your payment failed and it will be refunded.

freddy10
May 28th, 2011, 06:19 PM
ok so please explain to me.

R220(20 Euro) was deducted from my credit card , the payment went through.

Then when it came to additional information because it was not accepting my info , it then never sent the payment through to X22?

So , they will REFUND me? is this how it works?

Im not about to use them again , what payment methods do you guys have that accept a credit card?

Paypal is not available anymore in my country due to some foreign exchange laws etc....


please help , ty

x22
May 28th, 2011, 06:27 PM
No only Click and Buy. For your problem, they will refund you.

freddy10
May 28th, 2011, 06:38 PM
ok so they will refund me? when and how long?


Anyways , how else can I pay?

soulstar
May 28th, 2011, 06:44 PM
The refund can tak 1-3 days.

You can use paypal with a verfied credit card or bank account. You can use Click&Buy and enter your correct billing details. Your IP also has to fit to the country of your Click&Buy account.
The last option is Paysafecard which you can get in many countries, often at gas stations.

freddy10
May 28th, 2011, 06:51 PM
Hmmmmm


im from south africa....so dont think so!!!

trying to think how i can pay you guys , cant I give you my credit card details privately and all relevent info?


The click & buy just wont accept my info , it says when I click continue " please fill in the highlighted areas"

and they ARE filled in?!!?

soulstar
May 28th, 2011, 07:19 PM
No, thats not possible. If you can't get Click&Buy working, we cant help you.

freddy10
May 28th, 2011, 07:29 PM
ok well off to find another cheat place that accepts credit cards then:(

soulstar
May 28th, 2011, 07:31 PM
We accept credit cards. I dont know why you cant get it work on click&buy. Contact their support to help you.

freddy10
May 28th, 2011, 07:58 PM
ye i will but its saturday!:( and I want it now! I liked your guys cheats a lot but i need to pay for it!!

freddy10
May 28th, 2011, 08:53 PM
is there any way i can message you soulstar?

soulstar
May 28th, 2011, 09:03 PM
You can join the IRC via our Chat function.

freddy10
May 29th, 2011, 01:55 AM
hmm okey here is what I was thinking...

Can you give me your paypal email and I can pay directly to you? or the X22 paypal email? I can tell a friend of mine in the US to pay you guys? I would really appreciate it if you could help me out a bit!!

soulstar
May 29th, 2011, 02:27 AM
Direct payment is not possible, but a friend from the USA can pay for you. He just needs to login to your forum account and use his billing details.

freddy10
May 29th, 2011, 02:41 AM
Ok yay! sorted and did it!! woop:D

ok sorry last question now , I tried logging in with the Xclient and it says my username is not correct? its the same username and password as on this website?

soulstar
May 29th, 2011, 02:42 AM
You have to wait ca 1 hour until the xClient syncs with the forum. Its also written in the PM by x22.

freddy10
May 29th, 2011, 02:50 AM
ok sorry I forgot about that , thanks for your help and replies appreciate it:)