Banned on Customer acc... Please read. Massive misunderstanding.

[wtfwhy]

Earlier on I made a thread saying I couldn't pay with my CC (Or my Mums). It kept saying my card details were wrong, and they weren't. I obviously tried to many times. After thinking I was not going to be able to get the hacks, I spoke to my friend. He also wanted hacks and it was great, he paid for me and himself via Paypal. He sent a PM to one of the Moderators to alert them that he paid for me to, just to make sure all is okay.

Anyway, I was banned and a list of 3 could be reasons came up. Fraud, something else and this " 2. Too many rejected payment (Wrong billing details)" so I'm guessing that's why. Surely this is a misunderstanding, and just a fail part on my behalf for trying so many times, thinking I kept making mistakes. Because it's not fraud and if I was banned for that, my friends account would be too, and it's not.

Please unban my account "Crayo". Thank you.

[Deadfreak]

The payment failed the fraud checks. Your "friend" didn't put in his details which have to match with that of the paypal account.

[wtfwhy]

He did, I watched him do it over teamviewer... I'm sure he did. He used the same details he used on his account.

How do I go around fixing it then? Can I get him to check the details and correct them if they are mistaken? Because atm it's just permanently banned after spending 65 euros about 2 hours before.

Thank you.

[Deadfreak]

The funds are refunded when the payment fails, so that shouldn't even be a concern. You said teamviewer, clearly that won't work since you would be processing that payment with your IP. He has to log into your account and order it. You cannot order it using his payment information. There is nothing to correct, he has to reorder it. I suggest he makes a new account and orders, then gives that account to you (before running xClient on it of course).

[wtfwhy]

I was watching him via teamviewer. He paid for his lifetime first, and then looked for an option to pay for a friend. He couldn't find one so I gave him my details presuming he had to go onto my account to buy it, and he did. I was just watching him. He went on my account, paid for the same package and just clicked the boxes (and the information he previously entered just comes up automatically, love Chrome) and paid it exactly the same as he paid his. Was he wrong going into my account and ordering it? If so; how can he order for a friend with his account, and what do we do now? Can my account be unbanned and put into regular group until he sorts it out and re-pays for me?

I didn't do anything my side, so my IP wouldn't have come up surely?

Edit: Just re-read your reply, a new account would need to be made. :)

[spaz]

Sorry DeadFreak. Not sure what happened but looks like I might have made a mistake somewhere.

I'll make him a new account and double check any details this time.

Sorry for any wasted time.