I have a problem with my account :/

[y0NN1]

Hello at everyone and the x22community.
i just bought xRadar (1 Month) MW2 payed with paysafecard everything went right but i am not a customer :/ how can i fix this ?
or am i have to wait ? :P
i am new so sry :D

[soulstar]

The system is automatic and since you dont have the customer status, I assume that you didnt pay.

[y0NN1]

but i hav payed

[doxis]

Try again with your paysafecard

[x22]

then your payment failed and your card will be charged back. We don't enable anyone manually, it's automatic. If there is a problem with your paysafecard, contact the paysafecard support.

[y0NN1]

but i havent money on my card now

[soulstar]

The refund takes some hours.

[y0NN1]

Yes ut now there is no money on the card yet. When does it recharge ?

[x22]

1 hour max.
What is your transaction ID? i will check if it failed.

[y0NN1]

what is that
???

[y0NN1]

where can i found this transaction ID ?

[doxis]

1 hour max.
What is your transaction ID? i will check if it failed.

I dont think we get a transaction ID when we pay with paysafecard ?
If im wrong so delete this post please ;)

[y0NN1]

ok i wait an houre

[teabea123]

you go to our psc page(where you can see how much money is on our psc) and look at your transactions and there should be an transaction id

[soulstar]

The only thing I know is that you have a certain number on your paysafecard that identifies the paysafecard (I dont mean the PSC numbers)

[toastbrot]

I dont think we get a transaction ID when we pay with paysafecard ?
If im wrong so delete this post please ;)

You do.

where can i found this transaction ID ?

Either in the PM you've received by x22 or the email you got from us.

[y0NN1]

yea but now there is no money on it

[toastbrot]

You are repeating yourself. Just check out the PM by x22 and tell x22 the TransactionID.

[y0NN1]

yes but i am new and i dont know. what is a pm where can i watch it. Whatd is a transaction id i havnt found it

[soulstar]

If the payment failed, the money will be refunded to your paysafecard. If not, contact the PSC support.

There is no need for repeating it again actually

[teabea123]

yes but i am new and i dont know. what is a pm where can i watch it. Whatd is a transaction id i havnt found it
Go on your Payments then go on +Show and there is your Transaction ID and Merchant ID

[y0NN1]

moderators are angles. thx god

[soulstar]

Ok, now you are customer. Your payment was successful.