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View Full Version : OMFG 10417 how long do I have to wait...



mknok
October 5th, 2011, 11:56 AM
A problem occured, the transaction could not be completed!
This may have happened due to a temporary connection problem.

Severity: Error
Error code: 10417
Reason: Transaction cannot complete.
Additional: The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.



So this is the info... what do I do... ?

btw: you should have some live support since you are so expensive...

soulstar
October 5th, 2011, 11:58 AM
Read what this guy said: http://shop.x22cheats.com/showthread.php?t=29227

mknok
October 5th, 2011, 12:01 PM
OMFG I did... guess what... I have a large bank and a VISA card... and I never had any problems buying something online... so I guess I expect some fast solutions...

btw: your Image Verification sucks... so iritating...

soulstar
October 5th, 2011, 12:02 PM
iritating to avoid spammers :P

Try click&buy instead of paypal.

mknok
October 5th, 2011, 12:13 PM
That shit service needs to be activated and I have to wait for card cofirm 30 days...

I will kill someone... Why the fu*k is paypal having problems... It never made problems...

Hellracer
October 5th, 2011, 12:15 PM
That shit service needs to be activated and I have to wait for card cofirm 30 days...

I will kill someone... Why the fu*k is paypal having problems... It never made problems...

like u act here, im very thankful that paypal has problems, bc we allready have enough kids here :D

soulstar
October 5th, 2011, 12:18 PM
"It is possible that the payment method the customer chooses on PayPal might not succeed when you send DoExpressCheckoutPayment. The most likely cause is that the customer’s credit card failed bank authorization. Another possible, though rare, cause is that the final OrderTotal is significantly higher than the original estimated OrderTotal you sent with SetExpressCheckout at Integration Point 1, and the final OrderTotal does not pass PayPal’s risk model analysis. If the customer has no other PayPal funding source that is likely to succeed, DoExpressCheckoutPayment response returns error code 10417.
Instruct the customer that PayPal is unable to process the payment and redisplay alternative payment methods with which the customer can pay."


Btw, why do you need 30 days for a card confirm? usually you can check instantly what has been done to your credit card.

mknok
October 5th, 2011, 12:20 PM
Ok i checked my net banking and it says I payed 27,04$ or 21€ for something... but I dont see that on paypal... maybe Click ?

Can you see the transaction in your sistem... ?

mknok
October 5th, 2011, 12:26 PM
Paypal and Click&Buy have no records of that transaction... how the fuck? This is getting serious... cause I have no idea now where the money went...

I need real help not from customers and some moderators, who has the payments overview ?

x22
October 5th, 2011, 12:31 PM
i don't see any traces of transactions from you here. If it has been debited, it's probably related to ClickAndBuy. They debit your card even if your clickandbuy account is under verification.

mknok
October 5th, 2011, 12:31 PM
I want my money back... you have no support and you took my money...

I bought from you before, but you where not so lazy and greedy...


i don't see any traces of transactions from you here. If it has been debited, it's probably related to ClickAndBuy. They debit your card even if your clickandbuy account is under verification.

Yeh if they took the money for you how the hell you cant see it... ??? I sure dont know where my money is now...

soulstar
October 5th, 2011, 12:35 PM
He cant see your money, cause he doesnt have. Thats what he also told you? You need to verify your click&buy account first. Then they will unlock the money


Btw, if you dont see any traces on click&buy, x22 cant either.

Peter96
October 5th, 2011, 12:35 PM
After seeing your rage here and thinking staff should fix YOUR problem immediately like your a king or something, I laughed a little when I see you have to wait 30 days. Oh and nice profile picture douche.

x22
October 5th, 2011, 12:35 PM
Yeh if they took the money for you how the hell you cant see it... ??? I sure dont know where my money is now...

Calm down, and contact ClickandBuy. I don't have any reason to lie, the system is automatic, if your payment success, you'll be set customer.

mknok
October 5th, 2011, 12:45 PM
After seeing your rage here and thinking staff should fix YOUR problem immediately like your a king or something, I laughed a little when I see you have to wait 30 days. Oh and nice profile picture douche.

Go fuck yourself you piece of shit and mind your own things... cause I didn't ask you a thing...

And yeah you stupid moron I need to wait 30 days for the activation cause my bank gives me only info that the money is bean taken by an international transaction and I need to wait 30 days to get the full info like the payment description... or like when you need to get those 4 numbers for activating paypal I need to wait 30 days for those numbers to show up so I can do the activation... dumbass...

Do you understand now you moron... next time you try to be a smart ass, don't... cause its not your money and you are not the support...

@x22
I did sent them a mail but they are slow like a fucking turtle... And calling an international phone number would charge me more than your lifetime subscription...

btw: I dont get it what you changed cause I did order BF2 cheats before and we had no problems, I got the cheat in 15min...

mknok
October 5th, 2011, 12:58 PM
OK I recieved the phone call from Click&Buy the will activate it now... I guess..

soulstar
October 5th, 2011, 01:00 PM
Lets hope they can help you

mknok
October 5th, 2011, 01:06 PM
OK my acc is not blocked anymore but it says "Account status: Unverified"

Since it is not blocked... can you see the payment now?

soulstar
October 5th, 2011, 01:35 PM
No, its not visible. As far as I know if your account gets blocked, the money will be refunded after 1 day approximately. We had several customers with that issue already.