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View Full Version : Problem buying xInstanthook



jokke1337
November 26th, 2011, 05:53 PM
Hi, haven't been on this forum since a year or something, and the pay way have changed a bit, so when I try to pay via paypal, I gotta confirm a e-mail, and the only message I get when I confirmed is : A problem occured, the transaction could not be completed!

This may have happened due to a temporary connection problem.

Severity: Error
Error code: 10417
Reason: Transaction cannot complete.
Additional: The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.

Can someone help me?

Amduscia
November 26th, 2011, 07:07 PM
Then go to another forum..

Please, someone help me ..


Contact the PayPal Support. x22 and his team isn't responsible for this.

distiny
November 26th, 2011, 07:42 PM
Are you sure you entered the correct billing details ? It's the details from the credit card owner ( So NOT yours if you use someone else's credit card but theirs)

no fake bullshit or it will get declined. Try again and see if everything is right

x22
November 26th, 2011, 07:49 PM
Are you sure you entered the correct billing details ? It's the details from the credit card owner ( So NOT yours if you use someone else's credit card but theirs)

no fake bullshit or it will get declined. Try again and see if everything is right

This error is related to paypal having problem to manage the credit card.