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VooDoo
January 22nd, 2012, 07:09 PM
Hey guys.

I don't really know if this is the correct way to get help and support if you have big difficulties with your account. Sorry, if this is the wrong way but I'm simply exhausted of getting my problem solved. So here we go:

I just want to change my e-mail address to a newer one, because I have deleted my old e-mail account, but I can't change it in the CP. The box in the CP where I can type in the new one is faded, so I can't click inside the box to change it. I can only see the old address, but I can't do anything.

So can someone tell me my possibilities what I can do? I would really be glad to get my problem solved. :)

VooDoo

chickengod800
January 22nd, 2012, 07:22 PM
Changing email ain't possible anymore for security address.

VooDoo
January 22nd, 2012, 07:35 PM
And what about if I have a new one?

Klapklap88
January 22nd, 2012, 07:40 PM
Nothing, feel free to do so.

Oh and don't forget:

sorry, we dont delete accounts.

jm3011
January 22nd, 2012, 07:40 PM
you aren't a costumer, so create an account with your new email and buy a cheat. :o

THx
January 22nd, 2012, 07:46 PM
you must contact deadfreak !

Klapklap88
January 22nd, 2012, 07:50 PM
@THx: Why should he? Seriously don't set people off spaming Deadfreak's mailbox.

VooDoo
January 22nd, 2012, 07:53 PM
I am costumer. I have two accounts, this one and "daspammer". I have bought the lifetime CS:S package an the lifetime COD package via the second account, but my password to login doesn't work anymore. -.- I have serious e-mails from the x22 forum on my current e-mail account and I also have the xClient unzipped on my desktop, but I don't think that it's possible to recover my second account. :(

Klapklap88
January 22nd, 2012, 07:56 PM
Emails won't be changed, that is the official statement! I doubt you're an exception and i won't bother DeadFreak to find it out.

VooDoo
January 22nd, 2012, 08:12 PM
So my last question would be, what you can do, when you're a costumer, but you have forgotten your password. I tried to send me a new one to my current e-mail address, but I only got the information that my e-mail address is not registered.
So I think my x22 account is lost.

jm3011
January 22nd, 2012, 08:23 PM
try to contact deadfreak555 at the irc, with some infos like transactionsid e.t.c :D

VooDoo
January 22nd, 2012, 08:42 PM
Well, I'd like to know if my e-mail address is somewhere in the system. :D I've never had problems with the xClient but then, suddenly, I couldn't login anymore and I couldn't send me a new one. Like this account has never been alive.

Klapklap88
January 22nd, 2012, 08:51 PM
1. You're dumb, fact. You deleted your email account and wondered why you couldn't reset your pw.
2. You're dumb, fact. You didn't make a copy of your pw somewhere, i did.
3. Emailadresses won't be changed, we already told you that.
4. PW are stored as hash, so even not the mods are able to send you your pw.
5. It is up to each own to take care of their account.

Don't claim about lost money, i understand your problem but as i said, it is completely your fault. So there is just one small chance left:

Stop discussing it in this thread, there is no need for. Contact Deadfreak555 and pray to god that he's such nice to help you, even if you don't deserve it.

VooDoo
January 22nd, 2012, 09:18 PM
I thank you for being quite clear about guessing, what I could have done wrong but I have to say, that I did take a copy of my x22 passord. I have never said that I forgot my password. I said that it doesn't work anymore and I don't know why.
Let me clarify my difficult situation:

1. account: VooDoo, e-mail: (e-mail account dead), registered user, login available
2. account: daspammer, e-mail: (e-mail account alive), costumer, login attempts fail

I'm REALLY, REALLY, REALLY sure that I've verified my second x22 account with the e-mail address which is my current one, but it not seems to be in the system. THAT is my problem.

(I thank all guys who bother their head about my problems.)

Klapklap88
January 22nd, 2012, 09:23 PM
Ah okay, my fault i guess, i am sorry.

You need contact Deadfreak555 at this situation.

VooDoo
January 22nd, 2012, 09:56 PM
I don't know if I'm crazy but I can't contact anyone. It sounds crazy but how can I send private messages?^^

Take a look at my screenshot. The contact column is empty.

Klapklap88
January 22nd, 2012, 09:59 PM
You can't because aren't a member at all. you need to contact deadfreak via IRC.

VooDoo
January 22nd, 2012, 10:06 PM
Okay. Thank you.

distiny
January 22nd, 2012, 10:37 PM
http://chat.x22cheats.com/

If it fails use a different browser

and we can't send your pw as klap said because you password is stored like this:

md5(md5($password).$salt)

VooDoo
January 22nd, 2012, 11:08 PM
But it's possible to get a new one. :P For this fuction, you must enter your e-mail address when I'm right, but my address seems not to be in the system anymore as I said.

distiny
January 22nd, 2012, 11:33 PM
http://chat.x22cheats.com/

talk to deadfreak and pray to the gods

VooDoo
January 22nd, 2012, 11:36 PM
I'll trie my best...