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View Full Version : I got an error



deathrow13
March 31st, 2012, 03:50 PM
Hi there, i will try to explain to you my problem. Yesterday i have purchased x22 radar hack for css with paypal, but when i paid for it, I hasn't knew how to use it so i cancelled my order. Now i know how to use it and i have purchased again but i got this message :

A problem occured, the transaction could not be completed!
This may have happened due to a temporary connection problem.

Severity: Error
Error code: 10417
Reason: Transaction cannot complete.
Additional: The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.

Return to the forum.


I think that is because i got not enough money on my bank i have only 29€ and maybe i have to wait to be refunded. How many days i will wait do you think ? Sorry for my english and good job to try to translate me lol. Have a nice day

JohnnyWalker
March 31st, 2012, 04:38 PM
Contact your bank that they allow that payment or use another payment method.

Deadfreak
March 31st, 2012, 06:22 PM
Contact your payment processor and your bank to authorize the payment or get information on the payment. We have no access to what you are buying, spending, or refunding, so we can't really give you any helpful information, you have to seek it by contacting your payment processor and your bank.