View Full Version : Payment Confirmation Email not received
Drummer
April 21st, 2012, 05:54 PM
I have placed an order for 1 month of xInstantHook for MW3 and paid with PayPal yesterday but I haven't received the Payment Confirmation email yet, can someone check on this please?
Thanks
Xownage
April 21st, 2012, 06:22 PM
You are customer just try out the cheat
JohnnyWalker
April 21st, 2012, 06:35 PM
You should ckeck the spam folders too, but it seems that you finished the payment.
Drummer
April 21st, 2012, 06:38 PM
I have already the xRadar subscription, but xInstantHook is not listed.
Checked, nothing in the spam
JohnnyWalker
April 21st, 2012, 06:42 PM
If you don't confirm the payment, it will fail. Just buy it again then and make sure to check all folders. Do you paid the xRadar with PayPal too?
Drummer
April 21st, 2012, 06:46 PM
Yes I paid with PayPal for xRadar and had the confirmation email after a couple of hours.
JohnnyWalker
April 21st, 2012, 06:52 PM
Did you got the mail without any problems? Do you really checked every folder?
And do you login the mail account (over the hosters website) or do you collect the mails via Outlook/Thunderbird/etc?
Drummer
April 21st, 2012, 07:05 PM
Sure I did, as I told before when I paid for xRadar i received the payment confirmation email after a couple of hour after paid.
JohnnyWalker
April 21st, 2012, 07:09 PM
Whats the payment status at your paypal account?
Drummer
April 21st, 2012, 07:14 PM
Unfortunately at this time I can't see any transaction for that payment. But I'm afraid to re-order again and having to pay twice.
JohnnyWalker
April 21st, 2012, 07:17 PM
If you don't confirm the payment, it should fail. And if there isn't any payment listed at your paypal account, there must be something wrong. You can wait a bit (again), or retry it.
Drummer
April 21st, 2012, 07:38 PM
This time the transaction was successful and the payment was logged and marked as completed on PayPal, I have also received immediately the Payment Confirmation email, just waiting to XInstantHook to show up in the xClient.
Thanks for the help guys.
JohnnyWalker
April 21st, 2012, 07:43 PM
That can take up to one hour.
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