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View Full Version : I can't receive my cheat for l4d2



leo91000
April 30th, 2012, 10:23 PM
When I would finalise my payment it says :

A problem occured, the transaction could not be completed!
This may have happened due to a temporary connection problem.

Severity: Error
Error code: 10417
Reason: Transaction cannot complete.
Additional: The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.

Return to the forum.

This is what he said when I try to have my cheat

Thanks to help me
Best Regard
Léo Coletta

And I have bought 2 times the cheat, help me

JohnnyWalker
April 30th, 2012, 10:44 PM
Contact your bank that they should authorize the payment or use another payment method.

Btw, moved.

PS.: Just confirm only one payment, the other will fail if you don't confirm it.

leo91000
April 30th, 2012, 10:48 PM
How may I Authorize the payment, No payment has been preleved but there is money who disapear

JohnnyWalker
April 30th, 2012, 10:54 PM
Your bank can authorize the payment. If you don't confirm the payment, it will fail and your money will be refunded.

leo91000
April 30th, 2012, 11:08 PM
But i can't decline payment, THERE IS NO TRANSACTION but the money has disapear

Deadfreak
April 30th, 2012, 11:10 PM
The funds are not even taken if you don't click the confirmation email... Contact PayPal and your Bank/Credit card company, the issue is on their end.

leo91000
April 30th, 2012, 11:15 PM
Thank but I click to the confirmation and they said :
A problem occured, the transaction could not be completed!
This may have happened due to a temporary connection problem.

Severity: Error
Error code: 10417
Reason: Transaction cannot complete.
Additional: The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.

Return to the forum.

And they ask me to pay an other time with an other payment method, and my money disapear :(:(:(:(:(:(:(:(:(:(:(:(:(:(:(
Help me please:~(
Best reagrds

Deadfreak
April 30th, 2012, 11:28 PM
I already told you what to do... Contact PayPal and your Bank/Credit Card company. There is nothing we can do.

leo91000
May 1st, 2012, 10:12 AM
Ok Thanks for you respons

Sorry, but I have an other problem : it says always whaan i bought l4d2 cheat :
A problem occured, the transaction could not be completed!
This may have happened due to a temporary connection problem.

Severity: Error
Error code: 10417
Reason: Transaction cannot complete.
Additional: The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.

Return to the forum.

soulstar
May 1st, 2012, 10:12 AM
Are you using a credit card or bank account on paypal?

leo91000
May 1st, 2012, 10:14 AM
Paypal, yes

So, what I need to do ?

soulstar
May 1st, 2012, 10:17 AM
If you want, you can try the Creditcard on click&buy. They accept more stuff than paypal.

leo91000
May 1st, 2012, 10:18 AM
Ok I will try it

Thanks for your support