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ldv
July 13th, 2012, 10:23 PM
Hi, I've a problem with clickandBuy. My count is validated, the site debit a sample of me twice 1,50 Euro. But it does not debit my 30 euro subscription. On the last page of the payment, I cannot confirm the payment. The page jams. An hour later, always nothing to debit.
I tried several times, but anything. No confirmation of payment for 30 euro, but a confirmation of 1,77 and 1,81 euro to confirmed ClickandBuy account. I hope that you are not going to take 600 euro in 3 days. In the meantime not of xinstanthook....
Thanks
LDV (Sorry i'm french)

Mister The Administrator. If you see an accounting invoicing with 8 subscription for instanthook and 5 for Xradar ! please....... be cool. I do not need it of so much. It was not calculated. Sorry. I do not like surprises.

JohnnyWalker
July 13th, 2012, 10:28 PM
Just be patient with Click and Buy payments, they can take up to 8 days. If payments of 1.77 and 1.81 euros are done, you made something wrong.

ldv
July 13th, 2012, 10:52 PM
I'd prefer you tell me "Don't worry" than "just be patient". I made something wrong... I don't care if the cost is not my arm. I'll not be very happy if I pay 5 subscription.
If you can look my billing situation, if I need to try again.

x22
July 13th, 2012, 10:57 PM
there are no transactions registered on our side. You made something wrong on your side.

ldv
July 13th, 2012, 11:17 PM
Thanks for this quickly reply. I try again.

If you can help me:
1-Connect to clickandbuy: ok, I connect with my "clickandbuy" acccount
2- choose payment: ok
3- confirmation: there is nothing when I click on "Next" button. The page is blocked.

What I do wrong on my side ?

JohnnyWalker
July 14th, 2012, 01:36 AM
Delete your temp datas and your browser cache. Try to use another browser and restart your router.

ldv
July 14th, 2012, 02:41 PM
Thanks, but I try with paysafecard. More easier.