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1337Mulle1
May 14th, 2013, 06:33 PM
I can't get live support to work, so I guess I will have to post a thread.

Recently, my computer was infected by a Java Drive By. I have re-installed my computer, and cleaned it out. He managed to get my e-mail address. And I can't retrieve it, because it now says it doesn't even exist. Anyway, I can provide payment proof and so on. Picture of Pass Port, if needed... He added authenticator on my Battle.net account as well. I have also managed to find his full address, and phone number. That's not what this is about tho. I'd like to restore my account. I have been using x22 for some time. My account was the xPackage Lifetime. If any Moderator would please Private Message me, so we can get this sorted out, it would be good.

EDIT: I am now on the live chat, but nobody is answering.

CORE-T
May 14th, 2013, 06:36 PM
contact Deadfreak

1337Mulle1
May 14th, 2013, 06:38 PM
I tried. But I'm not very experienced with this forum system. I couldn't remember where the Private Message button was, and I still can't.

Poire
May 14th, 2013, 06:40 PM
https://qchat.rizon.net/?channels=x22support

Here

Since you aren't a customer you can send pm or recieve ect

1337Mulle1
May 14th, 2013, 06:51 PM
https://qchat.rizon.net/?channels=x22support

Here

Since you aren't a customer you can send pm or recieve ect
How can you miss the first line in this post?...

JohnnyWalker
May 14th, 2013, 07:25 PM
That's the only way. Reinstall Java and make sure to keep your PC clean. The account security is up to you.