Forgot my password but I can't get a new one...

[forgotmypass]

Hi guys,

I forgot my password of my old account and I don't recieve an e-mail if I hit the button to send me a new one.
The e-mail adress that I'm using in my old account is from web.de. Someone told me that web.de would block e-mails from x22 and so I should contact them but the problem is that they just have a support hotline which doesn't work...

Is there a possibility to proof that I'm the real owner of the old account? What should I do now?

I think the easiest way would be to send an e-mail from my e-mail account to a staff member or a moderator, then they could be sure that this is my account.
Then they could change the password manually?

Because I don't think that they would change the e-mail adress of my old account...

Greetz

[Babart]

Contact deadfreak555, and privide proofs.
(Lile transaction id, date of purchase, etc)

[daddy91]

Go up to live chat ( https://qchat.rizon.net/?channels=x22support ) and send a msg to deadfreak but be sure you stay there as long as he answer cause he lives in the USA so it could take some time.

If you ask him he will reset your password or send a password reset email manualy or whatever you want but be patient. ;)

[Deadfreak]

It's faster to send me a PM. I read all PM's, as opposed to live support (which i only do during my free time, which isn't much).