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vinlaw
December 31st, 2015, 07:01 AM
I bought a LIFETIME subscription (99 euros) and now for some reason its telling me I have no subscriptions?
I have all the information about the transaction if an admin wants to contact me about it. It was working fine up until today.

Amduscia
December 31st, 2015, 07:16 AM
Are you sure you didn't charge the money back?

vinlaw
December 31st, 2015, 11:03 AM
Yes I'm sure.

Deadfreak
December 31st, 2015, 12:40 PM
Check your PayPal status, because obviously there is a reversal...

vinlaw
December 31st, 2015, 08:49 PM
I can say pretty confidently there is no reversal.
http://i.imgur.com/mfDvdrJ.png

Still waiting on someone to confirm the picture I linked here, really hoping you guys aren't deliberately ignoring it because it shows that there was no reversal/refund.

EDIT: here's a direct URL to the image in case for whatever reason the ability to confirm the post with the image isn't there http://i.imgur.com/mfDvdrJ.png

owardag
January 2nd, 2016, 03:19 AM
Don't try to be sneaky with your payments dude, that isnt tolerated

vinlaw
January 2nd, 2016, 03:19 AM
Alright so did someone just delete my replies proving there was no refund or is there just something fucky going on with the forums?

I don't really understand why this is going on, I don't want to believe this is deliberate but it's hard not to when my posts seem to be getting deleted. If this is deliberate what do you really gain from taking my money and revoking my service? Is it really arduous to provide me with the ability to log in and use the services I paid for? Does it help to have less people accessing the servers to log in? I really just do not understand what is going on, my apologies if this isn't deliberate but I'm sure you can see why I would consider that being the case.

Amduscia
January 2nd, 2016, 06:58 AM
I don't really understand why this is going on, I don't want to believe this is deliberate but it's hard not to when my posts seem to be getting deleted. If this is deliberate what do you really gain from taking my money and revoking my service? Is it really arduous to provide me with the ability to log in and use the services I paid for? Does it help to have less people accessing the servers to log in? I really just do not understand what is going on, my apologies if this isn't deliberate but I'm sure you can see why I would consider that being the case.

You shouldn't accuse us of stuff we didn't do. Your post weren't approved, and Deadfreak555 has access to PayPal and he saw that you did a reversal.

vinlaw
January 2nd, 2016, 07:54 AM
But as I've been explaining I did not do a reversal, maybe there's a mix up?

Amduscia
January 2nd, 2016, 08:04 AM
I doubt that.

vinlaw
January 2nd, 2016, 08:08 AM
Then what do you suppose is going on?

Deadfreak
January 2nd, 2016, 04:40 PM
Taking a screenshot before doing a reversal and then pretending you did no such thing, i find very fraudulent. If you keep up that behavior we won't ever want you as a customer. As i explained i already see a reversal on file. If you honestly are being truthful (which seems highly unlikely) you should handle your issue with PayPal and not with us. There is nothing we have to do on our end as everything is automated. You have payment issues, you contact your payment processor which is PayPal.

vinlaw
January 3rd, 2016, 01:20 AM
I didn't take a screenshot before any reversal, I can prove that with another screenshot from right now. http://i.imgur.com/yKN8QfM.png


I've already contacted PayPal to see if it just wasn't coming up on my end. The response was that no, that payment had NOT been refunded. I'm starting to get really agitated because now not only am I being fucked out of $100+ now you're trying to call ME the liar. Based on that remark alone I'm almost fairly certain you're trying to turn this around because you know you guys are the ones at fault. I'm going to take legal action if something isn't fucking done about this.

Amduscia
January 3rd, 2016, 01:27 AM
Threatening us won't help at all. Deadfreak saw that you charged the money back, so there is no point at all to argue with us.

vinlaw
January 3rd, 2016, 01:29 AM
The point is to vent some of my frustration, how would you feel if you paid 99 euros for something, your access to it got revoked, and then you were called a liar by the people who revoked it?

Amduscia
January 3rd, 2016, 01:32 AM
The point is to vent some of my frustration, how would you feel if you paid 99 euros for something, your access to it got revoked, and then you were called a liar by the people who revoked it?

This never happened to me, because I've never tried to commit fraud.

vinlaw
January 3rd, 2016, 01:34 AM
Jesus fucking christ.

maryrose007
January 3rd, 2016, 02:17 AM
Dude, If PayPal said there was No refund and You really think Your being Fucked, Then Just tell PayPal that You have a dispute and they will Stop the payment anyhow.
But seriously these people have never done any sort of thing like this to anybody in all the years they have been here and I highly doubt their going to Start with You lol.
I Really don't think they need your $99.00 that bad and I really don't think PayPal made any Stupid mistakes as You are stating, it may just be that You are fos. :rockon:

x22
January 3rd, 2016, 02:05 PM
There was an Unauthorized Claims opened the 31th Dec. And the payment has been refunded by us.
If the money isn't back on paypal, it will be back on your bank account directly.