View Full Version : Changing my E-mail address
McjxZ
October 29th, 2017, 02:40 PM
Hello, I was trying to change my e-mail address in my account settings but i noticed i couldn't. The reason i want to change is that i'm gonna delete my old address mail and i would like to link this account with my new one ( already created ). It's confusing using 2 differents mail addresses and I often forgot to check the second one, that's why i would like to delete the old one. I hope you can understand my trouble, thanks.
Amduscia
October 29th, 2017, 03:13 PM
We do not allow to change the e-mail adress.
McjxZ
October 29th, 2017, 03:16 PM
So what should i do? Get a second adress mail up, just for x22? Is it that hard to change address following my request? I have all proof that both mail adress are mine.. Why is there an option to change mail adress if we cant, then just remove it?
Amduscia
October 29th, 2017, 06:06 PM
To simply prevent account selling. Accept the fact that we don't allow to change it.
im2crazyXD
October 29th, 2017, 06:40 PM
To simply prevent account selling. Accept the fact that we don't allow to change it.
Do you also not change emails when the account email was hacked?
H4rdH4cker
October 29th, 2017, 06:55 PM
our accounts just don't get hacked ( ͡° ͜ʖ ͡°)
but how amdu said, it is a security reason
im2crazyXD
October 29th, 2017, 08:31 PM
our accounts just don't get hacked ( ͡° ͜ʖ ͡°)
but how amdu said, it is a security reason
Im not talking about my x22 account, my email account got hacked and i already contacted the police but because of google's autistic email support i wont get it back. So now when i forget my password at some point, i cant get back access to my x22 account.
H4rdH4cker
October 29th, 2017, 09:43 PM
I also talk about the E-Mail Account
yes correct , at least to your e-mail account
im2crazyXD
October 29th, 2017, 11:03 PM
I also talk about the E-Mail Account
yes correct , at least to your e-mail account
Thats dumb.
You are literally taking peoples ability to secure the account with access they paid for. (In my case 110€)
DeathCFD
October 30th, 2017, 12:36 AM
Due to security
Deadfreak
October 30th, 2017, 01:57 AM
We do change emails if you claim your email has been hacked. However you need a valid claim with actual proof that you even bought the original subscription on the account. Anyway security relies on you securing your account with a strong password. It's already secured on our end.
im2crazyXD
October 30th, 2017, 02:03 AM
Due to security
Letting people not change their email, even when the email got hacked is "due to the security"
Reallly?
That literally kills the security for your account.
Some russian dude can now access my x22 account at any point without problems and change the password and i will loose 110€ and cant do anything against it.
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