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    Can you guys fix the Credit Card payment system? 
    #1
    Customer
    Join Date
    November 7th, 2015
    Posts
    8
    Default
    Hello,
    I am getting a "Payment Rejected" message when trying to buy a HW Reset. My Credit card is fine, I use it every day. I also called my bank to make sure they were not blocking any transactions.
    I changed my motherboard, now I need a HW Reset, I've been like this for like 7 days already. And noone has resolved my issue.

    Either hw reset my account as a cortersy for the inconvinience or fix it so I can pay it, please!
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    #2
    Staff Member MouKanga's Avatar
    Join Date
    June 7th, 2018
    Location
    Netherlands
    Posts
    2,626
    Default
    There is no issue with it at all.

    Simply follow the requested instruction which is that 3D Secure must be enabled on your card and must be used on the payment. It's like a 2FA, we only accept payment with those to prevent creditcardfraud.
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    #3
    Customer
    Join Date
    November 7th, 2015
    Posts
    8
    Default
    OK so do I need to call my bank and set that 3D Secure? How so I proceed with this please?
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    #4
    Staff Member MouKanga's Avatar
    Join Date
    June 7th, 2018
    Location
    Netherlands
    Posts
    2,626
    Default
    I can't tell you how to enable 3D Secure for your bank/card. In germany you have to use it so its directly enabled by the bank once you get the CC. It should be a world wide mandatory against credit card fraud.
    Ask your bank about it if you can't find it yourself
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